Toyota is pulling back nearly 400,000 vehicles because the rearview camera stops working when people try backing up. The issue hits 2022-2025 Tundra trucks and 2023-2025 Sequoia SUVs—that’s 393,838 automobiles in total. Federal traffic safety regulators warn this malfunction puts owners at bigger risk of having a crash.
The screen just goes blank randomly, so you can’t see what’s behind your truck. NHTSA says that’s a real problem since backup cameras have been required on all new vehicles since 2018. If you own a Tundra from these years, whether it’s the regular or hybrid version, your truck might need this fix. Same goes for Sequoia hybrids made between 2023 and 2025. Actually, more than half the recall comes from non-hybrid Tundra pickups alone.
The Problem and the Fix
Here’s what’s happening—a software problem messes up the code that runs your backup screen. The actual camera hardware works fine, but the display won’t show anything when you shift into reverse. This malfunctioning rearview camera breaks vehicle safety rules and makes backing up dangerous in parking lots or anywhere with people around. The malfunction is caused by bad programming, not broken parts.
Good news is Toyota can fix it pretty fast. Dealerships will install a software update that takes maybe 30 minutes, and it won’t cost you anything—totally free of charge. They’ve got the corrected software ready to go right now. You’ll get owner notification letters mailed starting November 16. Those letters show the recall numbers 25TB10 and 25TA10 that help the service folks find the right repair for your truck.
Where to Get Help
Want to check if your truck needs this repair? Call Toyota customer service at 1-800-331-4331. They’ll look up your vehicle and help you book an appointment at nearby dealerships. You can contact the National Highway Traffic Safety Administration vehicle safety hotline too—that number is 1-888-327-4236, or 1-888-275-9171 for TTY. Or just go to www.nhtsa.gov and type in your VIN to see if your 2022-2025 or 2023-2025 model is included.
Federal regulators want Toyota moving fast on this since the camera display failure creates immediate danger. The expected timeline gets most repairs done within a month or two after November 16. Service centers are reaching out to registered owners already. Contact your local Toyota dealer soon—don’t wait around if your screen may not display properly right now. The increasing number of complaints shows this needs attention fast.
